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Anti-Social Behaviour Officer – London

Job details

Job Category: Healthcare Social Care
Job Type: Contract
Job Location: London NW9 The Hyde
Reference: WM00232
Salary: £29 per hour

iPeople SC Solutions is recruiting an Anti-Social Behaviour Officer to work for our client based in The Hyde, Greater London.

Our client seeks an Anti-Social Behaviour Officer for their busy Housing Management Service. The role encapsulates:

  • Responsible for delivering excellent Anti-Social Behaviour (ASB) services to our customers by providing services to the highest possible standards and ensuring that operational performance remains high and improves.
  • Responsible for managing a case load of ASB cases up to and including taking legal action whilst taking a victim centred approach
  • To participate in the management and development of community safety work and contribute towards to delivery of their objectives.
  • Experience of dealing with the public
  • Experience of taking enforcement action in relation to ASB and resolving conflict situations.
  • Experience of dealing with a diverse range of customers, including handling difficult and challenging enquiries
  • Experience of preparing witness statements, legal documents, case reports and attending court
  • Experience of establishing effective external and internal working relationships
  • Experience of using IT systems to include Outlook, Windows, CRM, to intermediate level
  • Experience of working within a pressurised environment requiring a high standard of service delivery within tight timescales.
  • Experience of working with vulnerable people
  • Experience of working in a service delivery sector
  • Competent working knowledge of relevant housing and ASB legislation including experience in applying and maintaining an up-to-date knowledge of legislation

If you are interested in this position, please apply with your CV.

Apply for this position

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