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Brokerage Officer – Uxbridge

Job details

Job Category: Social Care
Job Type: Contract Temporary
Job Location: Greater London Uxbridge
Reference: SW170523

IPeople SC Solutions is currently recruiting for Brokerage Officers to work for our client based in Hillingdon and surrounding areas.

Duties & Responsibilities:

  • To provide a Brokerage Service to ensure the effective purchasing of care arrangements as detailed in agreed authorised care packages from needs led assessment
  • To maintain detailed records and systems for monitoring vacancies, allocations and placements across Social Care
  • To negotiate fees in conjunction with advice and support from the Contracts Department, Finance and Team Manager/Service Manager
  • To negotiate regarding potential delayed discharges with the hospitals
  • To work with parents and carers, bringing together various agencies and implementing the statutory duties and responsibilities as set out in the Children’s Act (1989), Children and Adoption Act (2002) and Children Act 2004
  • To purchase Home Care hours in accordance with the stated needs as identified and outlined on the Care Plan
  • To purchase Residential or Nursing Care Placements, including Respite Care in accordance with the stated needs as identified and outlined on the Care Plan
  • To ensure that appropriate level of care provisions are available to the Emergency Duty Team (EDT) including beds and home care hours
  • To ensure that block Contracts are utilised to their optimum levels
  • To be responsible for developing and maintaining effective booking systems for respite care, permanent placements for residential and nursing, home care packages and other services
  • Managing a workload consisting of children requiring short notice and planned residential placements/support packages with external providers.
  • To assist in the development of transformational services within the brokerage team
  • To ensure that all customers, including self-funders are discharged from hospital within the specified timescales to avoid delayed discharges, and provide them with appropriate information
  • To ensure that customers are aware of fees and charges.
  • To ensure that data bases, IT systems and monitoring information is maintained and up to date.
  • To produce reports on data and information as requested by the Team Leader or Management
  • To liaise with finance and ensure that all financial requirements are met.
  • To undertake any other duties commensurate with the grade of the post.


  • Experience of working in Social Care or Health in office-based role.
  • Relevant experience in understanding data analysis and performance tracking.
  • Good knowledge of current legislation, regulation, and associated policies within Children’s Social Care.
  • Enhanced DBS Check
  • Strong experience in IT systems (e.g., Oracle, Microsoft packages, databases)

Working Hours: Monday to Friday – 9.00am to 5.00pm – hybrid working with a minimum of 2 days home working

If you are an experienced Adult Social Care Brokerage Officer, please apply with your CV.

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