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CCTV and Intelligence Manager – North London

Job details

Job Category: Security and Emergency
Job Type: Contract Temporary
Reference: SW1862024
Salary: £450 per day

iPeople SC Solutions is currently recruiting for CCTV and Intelligence Manager for our client based in North London.

The successful post holder will effectively, proactively, and consistently manage CCTV monitoring and the collation of intelligence for the Community Safety Team, as well as maintain all CCTV related contracts and partnership relationships and arrangements.

The successful post holder will also identify and develop opportunities for investment in, and growth of, the CCTV service. To liaise extensively with a wide range of internal departments, regulatory organisations, and council partners to deliver high quality CCTV services which contribute positively to public protection.

Duties and Responsibilities

  • To lead operational administration and system maintenance of Body Worn Video, CCTV and intelligence systems.
  • To oversee the use and functionality of the ECINs case management system for the purpose of collating intelligence and compiling crime statistics.
  • To oversee implementation of new CCTV deployments for the purpose of gathering intelligence for crime hotspots
  • To oversee and manage the CCTV control room as necessary.
  • To jointly manage the CCTV Maintenance, Monitoring and ECINs contracts with the Assurance Contracts and Partnership Lead, with reference to key performance indicator outputs, taking swift remedial action in accordance with the contract where performance falls below expected standards.
  • To support the business support function and oversight of service budget monitoring, invoices and purchase orders maintaining relevant finance trackers.
  • To identify and secure ongoing external investment in the CCTV service, identifying potential inward investment opportunities and clients.
  • To achieve annual inward investment targets to sustain and develop the CCTV service.
  • To compile an annual camera and infrastructure investment plan, designed to with reference to camera and infrastructure priority, age and MPS input.
  • To produce, update and deliver a CCTV strategy and intelligence reports for the borough and all associated policies and supporting strategies as required. Present briefings and annual reports when requested.
  • To undertake regular quality reviews of CCTV in the borough with reference to best practice, legislative change, and benchmarking, implementing, and adopting resulting recommended actions.
  • To project manage the deployment of the re-deployable camera network with reference to analysis and intelligence and input from senior Police partners.
  • To support the CCTV project and meeting with delivery partners on the provision of services as part of the Council CCTV upgrade programme.
  • To develop and sustain regular intelligence-sharing mechanisms and partnership relationships to enable effective CCTV monitoring.
  • To liaise extensively with contractors, partner agencies, Council departments and other service users to further enhance the partnership-based approach towards CCTV service delivery and to review the existing relevant service level agreements, protocols and working practices.
  • To ensure compliance with all relevant legislative frameworks and deadlines as these relate to requests for information regarding the service, and ensure contractor adherence to such requests – e.g., footage requests.
  • To provide technical advice on CCTV issues and provide detailed advice and guidance to senior managers, elected members, citizens, service users and other stakeholders as required.
  • To support the Head of Community Safety, Enforcement, CCTV and Intelligence in preparing the annual Community Safety Plan and Strategic Crime Needs Assessment gathered from intelligence sources
  • To manage and oversee the implementation of new CCTV project involving the deployment of CCTV for the purpose of gathering intelligence for crime hotspots.
  • To effectively manage the reporting of all CCTV related faults through various reporting systems and provide weekly updates to key stakeholders.

Working hours: 36 per week, Monday – Friday


  • Previous experience in a similar role for at least one year with a proven capacity to work constructively, strategically and operationally, in teams and multi-agency partnerships, producing Intelligence led evidence-based outcomes.
  • Knowledge and experience around CCTV cameras / types and analytics
  • Proficiency with the use of various Video Management systems.
  • Up to date working knowledge of enforcement legislation applicable to the Council’s Community Safety function(s) including the Crime and Disorder Act 1998, Police and Criminal Evidence Act 1984, Clean Neighbourhoods and Environment Act 2005, Environmental Protection Act 1990, Anti-Social Behaviour, Crime and Policing Act 2014 Act and how the criminal Procedures and Investigations Act 1996 (including the codes of Practice) and Regulation of Investigatory Powers Act 2000
  • Experience of securing funding for delivering community safety interventions.
  • Enhanced DBS on the update service.

If you have the relevant experience, please apply with your CV.

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