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Tenancy Management and Resettlement Officer – Catford

Job details

Job Category: Public Sector
Job Type: Contract Temporary
Job Location: Catford Lewisham SE6
Reference: SW110924

iPeople SC Solutions is recruiting a Tenancy Management and Resettlement Officer to work for our client in Lewisham and surrounding areas.

Duties and Responsibilities

  • Complete property inspections and occupancy checks
  • Attend Bailiff evictions and possession proceedings
  • Undertake Housing Management such as dealing tenancy issues, ASB and housing enquiries
  • Undertaking tasks relevant to move on for TA applicants • Undertake admin duties such as email duties and responding to TA Portal enquiries
  • Complete MP, ME, and Complaint responses
  • Issuing the discharge of duties and liaising with Legal to issue NTQs
  • Undertake phone duties to ensure 80% calls answered
  • Complete Risk and affordability assessment
  •  Issue Intentionally Homeless decisions and complete all relevant tasks
  • Shortlist applicant for PRS and liaise with the Procurement Team to reduce pressure on TA stock

Working Hours: 35 hours a week, Monday – Friday 

Requirements

  • Willingness to undertake home visits which are effective and take into account health and safety requirements.
  • Experience of working with people who are homeless, at risk of homelessness, in housing need and/or living in unsatisfactory housing.
  • Experience of working effectively with private sector landlords and/or within a homelessness context.
  • Undertake visits, inspections and meetings both inside and outside of the borough

If you have the relevant experience, please apply with your CV.

Apply for this position

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